Shipping policy
Shipping Policy
How We Ship Your Order
At Naksh Creation, we are committed to delivering your order safely and efficiently. We partner with trusted logistics providers, including Blue Dart, DTDC, and other leading courier services, to ensure reliable delivery across India and worldwide.
Orders are typically processed and dispatched within 3–5 business days, subject to product availability and order verification.
If your order contains multiple products, they may be shipped separately based on stock availability or fulfillment location. You will receive tracking details for each shipment.
Delivery Timelines
Within India
|
Location |
Estimated Delivery Time |
|
Most Serviceable PIN Codes |
2–4 Business Days |
Delivery timelines are estimates and may vary due to public holidays, festivals, adverse weather conditions, remote locations, courier operational delays, or other circumstances beyond our reasonable control.
Pre-Booking Products
Certain products may be offered on a Pre-Booking basis.
The estimated dispatch date will be clearly mentioned on the respective product page. Delivery timelines begin once the order has been dispatched.
If your order includes both pre-booking and ready-to-ship items, they may be shipped separately or together at our discretion.
International Shipping
We Ship Worldwide
Naksh Creation proudly delivers to customers across the globe through trusted international courier partners such as DHL, FedEx, and other reliable logistics providers.
|
Location |
Estimated Delivery Time |
|
International Orders |
5–10 Business Days After Dispatch |
International shipping charges are calculated automatically at checkout based on the destination, package weight, dimensions, and selected shipping method.
Customs Duties & Taxes
All international orders are shipped on a Delivered Duty Paid (DDP) basis.
Naksh Creation bears all applicable customs duties, import taxes, VAT, and customs clearance charges. Customers will not be required to pay any additional customs or import fees upon delivery.
While we manage all applicable duties and taxes, delivery timelines may occasionally be affected by customs clearance procedures or local regulations in the destination country, which are beyond our control.
Order Tracking
Once your order has been dispatched, you will receive a shipment confirmation via Email and/or WhatsApp, along with a tracking number to monitor your order in real time.
If you do not receive your tracking details within the expected dispatch timeframe, please contact our customer support team.
Shipping Address
Please ensure that your shipping address, contact number, and PIN code are accurate before placing your order.
Naksh Creation is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Failed Delivery Attempts
Our courier partners may make multiple delivery attempts.
If a delivery cannot be completed due to an incorrect address, recipient unavailability, or refusal to accept the shipment, additional shipping or re-delivery charges may apply.
For Partial COD orders, refusal of delivery without a valid reason may affect eligibility for future Cash on Delivery orders.
Shipping Restrictions
While we strive to deliver to as many locations as possible, certain remote areas or regions may not be serviceable by our courier partners. In such cases, our customer support team will contact you with available alternatives.
Product Color Disclaimer
We make every effort to display product colours as accurately as possible. However, slight variations may occur due to photography, lighting conditions, fabric dye lots, and individual screen settings.
Need Help?
If you have any questions regarding shipping, delivery, tracking, or international orders, our customer support team is happy to assist.
Naksh Creation
📧 Email: support@nakshcreation.com
📱 WhatsApp: +91 98192 90179
🌐 Website: www.nakshcreation.com
Customer Support Hours
- Monday – Saturday: 10:00 AM – 7:00 PM (IST)
- Sunday & Public Holidays: Closed